Payment Policy

Payment Policy

Payment Policy – The Urban Threads

1. Accepted Payment Methods 

UPI (Google Pay, PhonePe, Paytm)

Net Banking

Credit/Debit Cards

2. Payment Confirmation – Orders are processed only after successful payment confirmation.

3. Currency – All prices are listed in Indian Rupees (INR) and include GST where applicable.

4. Security – We use secure payment gateways to protect your information. We do not store your card or banking details.

5. Failed Transactions – In case of a failed payment but amount deducted, the refund will be initiated by your bank/payment gateway within 5–7 working days.

6. Discounts & Offers – Coupon codes must be applied during checkout; they cannot be applied after order confirmation.