Shipping & Delivery Policy – The Urban Threads

1. Shipping Locations – We deliver across India through trusted courier partners.

2. Processing Time – Orders are dispatched within 2–3 business days after payment confirmation.

3. Delivery Time – Standard delivery takes 5–7 business days depending on your location. Remote areas may take longer.

4. Shipping Charges – Free shipping on orders above ₹5000. A flat fee of ₹100 applies to orders below this value.

5. Order Tracking – Once shipped, tracking details will be shared via SMS/Email/WhatsApp.

6. Delays – We are not responsible for delays due to courier issues, strikes, or natural causes.

7. Address Accuracy – Please provide complete and accurate delivery information. We are not liable for failed deliveries due to incorrect addresses.

8. International Shipping – Flat fee of ₹250 applies to all orders. Standard delivery takes 10–12 business days